Choosing The Clients You Want - Designers Show #61

designers show Oct 04, 2021

New Course "Kitchen Design Mastery with Chief Architect"

Learn More: https://www.chiefexpertsacademy.com/Kitchen-Design-Mastery

Do you have an onboarding process that works? When a potential client contacts you, do you meet them or qualify them to see if they are a good fit for what you do? There is a clear strategy that you can use to pre-qualify your leads so you are not wasting your time on projects that you don't want to do.

On this show, Robin, John, and me discuss what an effective onboarding process is. These simple steps can save you time and ensure that you're getting the clients and projects you want.

Introduction and the Kitchen Design Mastery Class 00:01

Onboarding & Robin's Onboarding Form 05:39

Asking the Budget Question 23:02

The Initial Consultation 30:55

Find out the time frame for the project 34:58

Ask questions about client's family 36:30

Successful remodeling questions 37:23

Does client have other decision-makers in the process? 38:20

When/what should the client pay? 39:21

Ask what clients like most about their home now 43:12

The Architect/Designer Compromise 44:09

Educate the client about the design process 46:10