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Subcontractor Manual

Subcontractor Manual


The package includes an manual describing company policies, standards and payment procedures. After appropriately customizing for your company, this manual can be given to every subcontractor you work with, describing clearly your commitment to them and what you expect from their commitment to you.

The Subcontractor Manual is a word-processing document, making it easy to customize with your company name. Add and delete policies as needed, using this as the starting point for your Subcontractor Handbook. It is available as a download or on CD. (Some forms require the free Adobe Acrobat reader, download available at

By setting guidelines on how the General and Subcontractor will perform their services, both parties know what to expect. The manual is a win-win document for both parties.

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The Subcontractor Manual is in Rich Text Format (.rtf). It’s designed to be opened in your word processing program and edited as needed to match your business policies.

A download link will also be provided if you purchase the CD. Links to the download will be given immediately after purchase.



Sections In The Manual

Company Vision
Our Commitment To The Customer
Subcontractor Qualification Requirements
Customer Consideration By All Subcontractor/Employees
Company Commitment To The Subcontractor
Subcontractor Commitment To The Company
Company Policies
  – Conduct at the Project
  – Subcontractor Guarantee and Callbacks
  – Proposal
  – Customer Disputes
  – Change Orders
  – Advertising
  – Elimination as a Qualified Subcontractor
  – Contract Payments


Subcontractor Acknowledgement
General Agreement to Provide Specialty Services to
Proposal to Provide Specialty Services to
Subcontractor Acknowledgment of Drug-Free Workplace Act
Subcontract Change Order
Subcontractor Work Order
Potential Backcharge Notice


How to Use

The purpose of the manual is to clarify the relationship between a General Contractor and a Subcontractor. It is to set down guidelines on how each will perform on a ongoing basis, along with specifics for each job.

This package includes your new subcontractor manual and a number of forms and contracts that can be used to better define your working agreement with your sub or specialty contractors.

Remember as you proceed through this manual and customize it for your company that these are guidelines only and need to be modified for your particular needs. This manual should be a win-win document for you and your subs. The Subcontractor must make a profit on each job in order to stay in business. It is part of your responsibility to make sure that your subs are treated fairly by your own employees and company but also by the building or homeowner.

After you have read through this entire manual, you will need to customize it for your company use. To customize this booklet for your company, go to EDIT and then to FIND.

Company Your company name
County The county you work in. If there are multiple counties, then you will need to insert the additional counties.
Date Date of document
State The state the work will be done in
Rate Your rate per hour for repairs
Specify day – 1 The normal cut-off date for invoice submittal
Specify day – 2 The normal pay date
%1 The percentage you will add to the contract price
%2 The percentage you will add to any material costs for repair
Rating Enter the Insurance rating you’ll accept (explained in the manual)

After customizing, the manual should be given to the subcontractor for review. When they are done, they should be asked to sign the first two documents in the forms section:

  • Subcontractor Acknowledgement: This form is simply an acknowledgement of the basic business relationship.
  • General Agreement to Provide Specialty Services to Company: This form creates the contract between the General Contractor and the Subcontractor.

The remaining forms are self-explanatory.

Note: Since we are not familiar with the law in all states, you must have your attorney review this manual to make sure it meets the law in your state and/or locality.

The information in this manual is not, nor is it intended to be, legal advice. Construction Programs & Results, Inc. is not legal counsel. You must consult an attorney for approval of all content before you rely upon, use or distribute any content contained in this manual. Construction Programs & Results, Inc. makes no representations about the suitability of the content of this manual for any purpose whatsoever. All content is provided “as is” and without any warranty of any kind. Construction Programs & Results, Inc. hereby disclaims all warranties and conditions with regard to the content, including but not limited to all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall Construction Programs & Results, Inc. be liable for any damages whatsoever, including, but not limited to, any general, special, indirect, exemplary, or consequential damages, whether or not arising out of or in connection with the use, copying or display of the content.

Please remember, this manual and the related forms are for your company use only. You are free to copy and modify all pages and forms as needed for your company. This manual and the forms are not to be given away, lent, loaned, e-mailed or in any way transferred to another individual or company for their use without the expressed written consent of Construction Programs & Results, Inc. This manual and the forms are copyrighted and unauthorized use will result in prosecution to the fullest extent of the law.


Sample Language

Change Orders

It is the responsibility of Company management team to conduct negotiations for any and all changes on the job with the owner(s). Therefore, all changes are to be handled only with change orders. Any changes to the Contract which result in a credit or an addition will be addressed by the Management. Under no circumstances will be liable for labor, materials, or any other bill or invoice resulting from a decision by the Subcontractor to proceed with any changes at the request of the customer, without written consent from management.

All change orders that involve the Subcontractor will be presented to the with an outline of the Contract, the amount of the change order and the impact to the existing job schedule.


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Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. Regardless, I only recommend products or services I use personally and believe will add value to my customers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”