Building Trust and Reducing Conflict with Your Client - Designers Show #41Mar 01, 2021
Join Dan and John with this week's special guest Ed Earl, known as the Zen Builder. Ed will be talking about Collaborative Construction and contractor's relationships with their homeowners.
Here is some of what will be discussed:
What's Happening at Chief Experts Academy 00:01
Meet Ed Earl 02:37
First, Build Trust! 19:00
Set & Manage Expectations 25:14
The Homeowner's Emotional Roller Coaster 30:35
Two More Keys to Build Trust 37:07
Dealing with Difficult Clients 49:37
Ed's Final Thoughts 58:40
You bring the questions, and we'll do our best to start a conversation to answer them.
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